Returns & Refunds Policy
At 14MinutesLeft, we stand behind the quality of our products. If you’re not satisfied with your purchase, we’re here to help.
RETURNS
You may request a return within 7 days of receiving your order.
To be eligible:
- Items must be unused, unworn, and in original condition
- Must include original packaging and tags
- Proof of purchase is required
SKATEBOARD (DECKS) POLICY
Due to the nature of skateboards:
- Decks must be unused and unmounted
- Any signs of use (scratches, grip applied, trucks installed) will make the item non-returnable
- We do not accept returns on boards that have been ridden or altered
NON-RETURNABLE ITEMS
- Sale or discounted items
- Gift cards
- Used, worn, or damaged items not caused by us
REFUNDS
Once your return is received and inspected:
- Approved refunds will be issued to your original payment method
- Please allow 5–10 business days for processing
EXCHANGES
We only replace items if they are defective or damaged upon arrival.
RETURN SHIPPING
- Customers are responsible for return shipping costs
- Shipping fees are non-refundable
DAMAGED OR INCORRECT ITEMS
If your item arrives damaged or incorrect:
- Contact us within 48 hours of delivery
- Provide clear photos
- We’ll resolve it quickly
HOW TO START A RETURN
Email us at: Fourt33nMinutesLeft@gmail.com
Include your order number and reason for return.